FAQ
Accordion layout with the same groupings as the product specification.
General Questions
Is NeonFrame free to play?
Yes, completely free. No credit card required. No real-money purchases needed to play any game.
Can I win real money on NeonFrame?
No. NeonFrame uses a virtual currency called Neons that has no real-world monetary value. Neons cannot be cashed out, transferred, or exchanged for anything of real value. NeonFrame is not a gambling site.
Is NeonFrame legal in Canada?
Yes. NeonFrame is a skill-based social gaming platform. We do not offer real-money wagers or prizes, so provincial gaming authority regulations do not apply to our platform.
How old do I need to be?
You must be 18 years of age or older to create an account and play on NeonFrame.
Is NeonFrame available in French?
Yes. GlitchLeague has a full French-language mode including a Quebec-specific question pack called Montreal Mix. The full website is available in French — use the EN/FR toggle in the navigation.
About the Games
How does FramePredict scoring work?
Your prediction is scored based on accuracy against real-world data. The closer you are, the more Neons you earn. A perfect prediction earns 500 Neons. There is no penalty for being wrong — you simply earn fewer Neons.
Is NeonGrid fair to all players?
Yes. In the full multiplayer product, moves and turn timers are enforced by the platform so everyone plays under the same rules. This static demo runs a fair practice mode locally; there are no pay-to-win purchases.
Can I play GlitchLeague on mobile?
Yes. NeonFrame is fully responsive and optimized for mobile browsers on both iOS and Android. A native app is on our roadmap.
How are FramePredict answers verified?
The shipped platform is designed to use official public feeds (weather, leagues, charts) and resolve automatically at reveal time. The preview site uses a deterministic daily seed so you can try the flow without live integrations.
What is the Bluff Round in GlitchLeague?
In a Bluff Round, there are no multiple choice options. Instead, each player writes a fake answer designed to fool others. All fake answers are mixed with the real answer and shown as choices. If your fake fools other players, you earn Neons for each person you tricked.
Account & Privacy
How do I delete my account?
Go to Settings → Account → Delete Account. We will permanently remove your data within 30 days of your request, as required by PIPEDA.
What personal data do you collect?
We collect your email address, username, date of birth (for age verification), gameplay data, and basic device/browser information. See our full Privacy Policy for details.
Can I request a copy of my data?
Yes. Under PIPEDA, you have the right to access the personal information we hold about you. Contact privacy@neonframe.guru to make a request.
How do I unsubscribe from emails?
Every email from NeonFrame contains an unsubscribe link at the bottom. You can also manage notification preferences in Settings → Notifications.